“We realize the value of adhering to nationally recognized standards to provide the highest quality of service for our valued clients. Knowledge and relationships are key in accomplishing this goal. The following are some of the organizations that are helping us.”
BBB
The Better Business Bureau
The BBB’s Mission is to promote and foster the highest ethical relationship between businesses and the public through voluntary self-regulation, consumer and business education, and service excellence.


www.bbb.org
USGBC
The U.S. Green Building Council is designed to change the way buildings are designed, built, and operated to create an environmentally and socially responsible and healthy environment. Some benefits of this organization are the following:
• Improve air and water quality
• Reduce solid waste
• Conserve natural resources
• Enhance occupant comfort and health
• Minimize strain on local infrastructure
• Contribute to overall quality of life

www.usgbc.org
BSCAI
The Building Service Contractors Association International is a trade association that provides a worldwide network to companies that perform cleaning, facility maintenance, and other related services to building owners and managers. BSCAI provides many resources from educational information to seminars, all designed for the building service contracting industry.

www.bscai.org
ISSA
ISSA is a worldwide association for the cleaning industry, membership includes companies specialized in distributing, manufacturing, building service contractors, and in-house service providers. It provides many resources such as cleaning shows, educational information, industry news and standards, and networking.

www.issa.com
IICRC
The Institute of Inspection, Cleaning and Restoration Certification. The mission of the Institute is to serve primarily as an independent, nonprofit certification body; to set and promote high standards and ethics; and to advance communication and technical proficiency within the cleaning, inspection and restoration industry.

Further, the Institute acts as a central conduit in the exchange of information between all segments of the cleaning, inspection and restoration industry. The Institute cooperates with all segments of the industry, in whatever prudent, legal, ethical and financial means reasonable, in order to enhance product quality, value and service to the consumer.

Jay Dee Cleaning & Restoration is recognized as a Certified Firm and have individuals certified in the following skills

• Carpet Cleaning
• Carpet Repair and Installation
• Odor Control
• Upholstery and Fabric Cleaning
• Journeyman Textile Cleaner
• Water Damage Restoration
• Journeyman Water Restorer
• Fire and Smoke Damage Restoration
• Journeyman Fire & Smoke Restorer

www.certifiedcleaners.org
PCUCA
Professional Carpet and Upholstery Cleaners Association
PCUCA, a regional trade association, represents and recognizes, supports and sets standards for professionals in the cleaning and restoration industry for the benefit of the consumer and related industries.

Every member subscribes to the following Code of Ethics and pledges to:

•
Exercise the highest professional standards of workmanship and courteous service to customers.
•
Promote and represent products and services with honesty and integrity.
•
Conduct business within the law, practice fair trade, and exhibit professional conduct.
•
Willingly share knowledge and experience with fellow PCUCA members.
•
Maintain a policy of continuing education to improve expertise and to keep up with technology and methods in the industry.


www.pcuca.org
CRI
The Carpet And Rug Institute
Carpet Makes the World Better - Science Makes Carpet Better
It is CRI’s goal to go well beneath the surface and prove how our environment for living, working, learning and healing is better, thanks to carpet and rugs. Through science –based research, customer advocacy, environmental stewardship and consensus building, we serve our members and their customers. Our initiatives help protect carpet’s life and beauty and demonstrate its air quality benefit.


www.carpet-rug.org
HBA
The Home Builders Association of Metro Denver is a trade association representing approximately 1,300 businesses involved in the residential development, construction and remodeling industry in the eight-county Denver metro region. Members of the HBA include home builders, land developers and remodelors, as well as trade partners including architects, mortgage lenders, building material suppliers and sub-contractors.

As a non-profit organization, the HBA carries out its mission through a variety of activities including:

•
Providing high quality professional education and certification programs targeted to meet the diverse needs of industry professionals.
•
Advocating to state and local policy makers on behalf of industry interests to create a regulatory environment that fosters a vibrant and affordable housing market.
•
Publishing timely reports and periodicals to provide the latest information about housing activity.
•
Honoring member excellence in energy efficient construction, community design and marketing, as well as home remodeling through the Built Green® Colorado, BAR and CARE Award programs.


www.hbadenver.com/

SaniGLAZE Tile Restoration
For almost a decade, the SaniGLAZE process has been hailed by industry experts as the first long-term solution to tile and grout sanitation and maintenance problems. Our years of research and development on how to clean tile has made us the best provider of tile and grout restoration in the industry. The combination of SaniGLAZE's highly trained technicians, proven process and superior products, all lead to outstanding customer satisfaction.

www.saniglaze.com
Tom Martino's Troubleshooter
One of the most important aspects of the Troubleshooter Network is its exclusive Referral List. It is a place to find reputable merchants, contractors and service providers. But make no mistake; this Referral List is unlike any referral list in existence. Its track record stands alone when it comes to consumer trust and loyalty. A business must qualify by showing an established record of excellence in consumer service, a willingness to continue meeting high business standards and code of ethics and agree to arbitration in case of a dispute.

www.troubleshooter.com